Contact Us
We're here to help you on your journey to financial freedom
Get In Touch
Have questions about our products, need technical support, or want to explore partnership opportunities? We're here to help!
Visit Us
21 Osu Crescent
Accra, Ghana
Call Us
+233 24 992 3410
+441874946268
Email Us
Opening Hours
Monday - Friday: 8am to 6pm
Saturday: 9am to 2pm
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Frequently Asked Questions
How do I access my digital products after purchase?
After completing your purchase, you'll receive an email with download instructions and links to access your digital products. You can also access all your purchases through your account dashboard on our website. If you haven't received your access email within 30 minutes of purchase, please check your spam folder or contact our support team.
Do you offer refunds if I'm not satisfied with my purchase?
Yes, we stand behind the quality of our products. If you're not completely satisfied with your purchase, you can request a refund within 30 days. Please review our Refund Policy for complete details on the process and any exceptions.
Can I get personalized financial advice from Genigreude?
While our products provide general financial education and tools, we do offer limited personalized financial coaching sessions as an add-on service. These sessions are conducted by certified financial coaches who can help you apply our systems to your specific situation. Please contact us for availability and pricing of these coaching sessions.
Do you offer bulk discounts for organizations or groups?
Yes! We offer special pricing for organizations, schools, and community groups interested in providing financial education to their members. We can also customize our products for specific organizational needs. Please contact our partnerships team at [email protected] to discuss your requirements.
How often are your financial education products updated?
We update our products regularly to reflect changes in Ghana's financial landscape, regulations, and best practices. Major updates are typically released quarterly, with minor updates as needed. Once you purchase a product, you'll receive all updates to that product for free for a minimum of one year after purchase.